Due to unforeseen circumstances, we will be closed from Wednesday 30th Nov until Monday 5th Dec.

All orders will be processed when we return on Tuesday 6th Dec. We will be available via email.

Privacy Policy

At Jangneus, we are committed to maintaining the trust and confidence of you, our customers and visitors of our websites.

In particular, we want you to know that we are not in the business of selling, renting or trading email lists with other companies, businesses or other third parties for marketing purposes. It’s something we really don’t like and strongly disagree with. In this Privacy Policy, we will provide you with the details of what data we collect, for what reason and how we keep it secure.

Types of data we collect

Website Cookies

Cookies allow web applications to respond to you as an individual. A cookie is simply a tiny text file that sits on your hard drive, which the website uses to improve your experience. Further explanation of what the cookies on this website do are explained below:

Login related cookies

We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

Orders processing related cookies

This site offers e-commerce facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

Disabling Cookies

You can prevent cookies being used by adjusting the settings on your browser (see your browser help for how to do this). Be aware that disabling cookies will usually result in disabling certain functionality and features of this website.

Order Processing

As with all shopping websites, when you placed an order with us we collect the personal information needed to process your order. This is your name, e-mail address and delivery address. We also need this information to notify you of any delays or problems with your order.

Google Analytics

When someone visits this website we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Mailing Lists

As part of the registration process for our e-newsletter, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don't rent or trade email lists with other organisations and businesses.

We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time by clicking the unsubscribe link at the bottom of any of our emails or by emailing us directly at hello@jangneus.com.

Access to your personal information

You are entitled to view, amend, or delete the personal information that we hold. Please email your request to hello@jangneus.com. Please allow 10 working days for us to process any requests.

Changes to this Privacy Notice

We may update this Privacy Policy from time to time so please do check back for any changes.

This page was last updated on 11th May 2018.